Healthcare Enterprise
Reference Model

TABLE OF CONTENTS

One	Introduction
Two	Maximize Operational Effectiveness
Three	Healthcare Enterprise Reference Model
Four	Benefits of using the model
Five	Starting an improvement project
Six	The Origins of Process Modeling
Seven	How to read a Process Model
Eight	Uses of the Activity Model
Nine	Analysis with ProcessWorks!98
Ten	ProcessWorks!98: The Process Model Viewer
Appendix A	Process Models to Data Models to Data bases to Code
Corporate Profile

ABOUT THE AUTHORS
Wizdom Systems, Inc. is a leader in Business Process Reengineering and Knowledge Management products and services. Founded in 1986, the company has worked with healthcare industry professionals in the areas of HL7, Home Healthcare, ICU - Patient Flow, Medical Logistics, Health Insurance Services, Small Physician Practice, and Data Flow. Wizdom is a member/advisor of the Health Informatics Initiative, and endeavor to build the fundamental arthctecture, methods and tools for a more universally accesssible healthc informatics infrastructure. Wizdom's headquarters is in Naperville, IL, with a National Capital office in Alexandria, VA.

For more information call (630)357-3000 X3084 and ask for Robin Davies, or e-mail robind@wizdom.com.