Naperville, IL - May 10, 1999      Wizdom Systems, Inc., a leader in Business Process Reengineering (BPR) for Healthcare, today announced the introduction of its Process Optimization in Home Healthcare book, available to healthcare organizations at prices starting at $49.95. Describing healthcare delivery to home-bound patients, this volume contains a process improvement primer, documents all processes associated with home healthcare delivery and illustrates the tools to use these models for process improvement.

"This book will guide home healthcare providers to identify areas needing improvement, manage improvement projects, implement the resulting changes, and develop metrics for continuous improvement," says Dr. Robert H. Fiser, Jr., of the University of Arkansas for Medical Sciences (UAMS). "It will prove to be a valuable asset in the fastest growing segment of our rapidly changing healthcare system."

Healthcare Process Improvement
Any healthcare organization can easily use Wizdom's Healthcare Reference Models and the supporting analysis tools to improve their internal processes. Starting with the base models and using the modeling tools, they can define their own processes. Then, process properties such as How long does the process take?, How much does it cost?, What is its impact on outcome?, and what documents support it? can be documented, analyzed, and compared to best practices as defined in the base models.

All of these capabilities are built into the tools and the supporting knowledge base. The Gartner Group, an independent research organization, in a study entitled The Wizdom of Healthcare Process Models, said "Wizdom's approach to business process modeling, including its ability to do costing and link to simulation has definite advantages for HCOs that have yet to utilize a structured modeling approach, i.e., most HCOs." Wizdom is one of the few vendors to offer healthcare process models."

The Process Optimization in Home Healthcare Reference Model includes the following features:

• Home healthcare delivery business practices decomposed through three levels
• Process model attributed with cost, time and sequence data
• Data model
• Integrated glossary with over 127 entries
• Solutions for operational effectiveness
• Templates for incorporating best practices
• WizdomWorks!, ProcessWorks!, and DataWorks! viewers.

Developed by Healthcare Experts
The Process Optimization in Home Healthcare Reference Model was developed by healthcare experts in conjunction with a large teaching hospital and an HHC organization. It is an easy to understand graphical representation of home healthcare processes. Each process component is described in the glossary along with its inputs, outputs, resources, and constraints.

Model Availability
The Process Optimization in Home Healthcare Reference Model is available in three forms:

1. The book which includes a copy of the model and glossary on CD-ROM, and WizdomWorks!, ProcessWorks!, and DataWorks! viewers sells for $49.95.
2. The book as above, or Wizdom's earlier Healthcare Enterprise Reference Model book plus electronic versions of the nine other healthcare models and the viewers sells for $449.95.
3. Either book plus WizdomWorks!, ProcessWorks! 44 Edition, and DataWorks 300 Edition sells for $995.00.

About Wizdom Systems, Inc.
Wizdom Systems, Inc. is a leader in Business Process Reengineering and Knowledge Management products and services.

• WizdomWorks! is a fully integrated activity and data modeling tool that maps, defines, and analyzes complex processes.
• WizdomLive! combines all of the elements of knowledge management with an organizational assessment engine and a project management engine to form a complete Process Portal.

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