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Wizdom sees Knowledge Management (KM) as an
environment that embodies the culture of the
organization. In our view, KM consists of many
interacting components that often operate
autonomously but each of which is ultimately
dependent upon the others. In consulting,
training, and in designing KM based systems we
view KM as a process that must be integrated into
the organization’s culture and into the key
business processes.
Success in the discipline of KM requires
enterprises to fully leverage their intellectual
capital: the collection of information, knowledge,
and experience that allows them to perform their
mission and to adapt to constantly changing
requirements. By managing intellectual capital
effectively, organizations can create a climate
where information sharing and continuous learning
is a normal part of doing business. KM takes a
systematic approach to the creation and capture of
knowledge organization-wide, and makes it
available to individual knowledge workers and work
groups, as they need it.
Wizdom focuses its KM approach on the business
processes of the organization.In support of this
focus we work with our customers to develop a KM
Strategic Plan that supports the Corporations
Strategic Plan and key business drivers. Within
this framework we look at and recommend document
management strategies, to ensure concerned parties
at various locations, are utilizing the same
version of a document at the same time, and we
recommend methodologies to enhance collaboration
that facilitate the application of the right
knowledge at the correct point in the business
process in order to reduce cost, increase
efficiency and increase effectiveness.We also
review and recommend methods to access data in
disparate databases that are transparent to the
user and result in the correct data being
available to the users at all times.
In conjunction with our customers we review the
internal processes in question, gather an
understanding of the desired outcome, and help
with the implementation of the solution that best
fits the need.In our experience most solutions are
tool and process based. In some cases the tools
are already on board they just need to be
effectively applied.At Wizdom we realize that no
one company possesses the “magic bullet” that will
meet all the needs of an organization. To
successfully meet the needs of our customers we
assemble the appropriate team and solution
employing our and our partners’ assets.
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