| One |
Introduction |
| Two |
The Electronic Patient Record |
| Three |
EDI and E-Commerce |
| Four |
Case Studies |
| Five |
Strategic Assessment |
| Six |
Maximizing Operational Effectiveness |
| Seven |
Best Industry Practices |
| Eight |
Change Management |
| Nine |
Project Management |
| Ten |
Benefits of Activity Modeling |
| Eleven |
The Origins of Activity Modeling |
| Twelve |
How to Read an Activity Model |
| Thirteen |
Analysis with Activity Modeling |
| Fourteen |
ProcessWorks!98: The Process Model Viewer |
| Fifteen |
Healthcare Enterprise Reference Models |
| Appendix A |
An Introduction to Ring Thinking |
| Appendix B |
From Logical Model to Physical Database |
| Appendix C |
Corporate Profile |
| |
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