Process Optimization in Home Healthcare

A Step-by-Step Guide to Understanding
and Improving Healthcare Delivery to Home-bound Patients.

Table of Contents

One Introduction
Two The Electronic Patient Record
Three EDI and E-Commerce
Four Case Studies
Five Strategic Assessment
Six Maximizing Operational Effectiveness
Seven Best Industry Practices
Eight Change Management
Nine Project Management
Ten Benefits of Activity Modeling
Eleven The Origins of Activity Modeling
Twelve How to Read an Activity Model
Thirteen Analysis with Activity Modeling
Fourteen ProcessWorks!98: The Process Model Viewer
Fifteen Healthcare Enterprise Reference Models
Appendix A An Introduction to Ring Thinking
Appendix B From Logical Model to Physical Database
Appendix C Corporate Profile
  

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